Based in Oregon, with facilities in Roseburg, Veneta, Grants Pass, Coos Bay, and Eugene, FCR provides a wide range of call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,400 colleagues. We are changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time.
Company Mission
To be the most respected outsourcing provider in the industry.

Mission Roadmap
For Our Customers:  Deliver what is promised and always be Client focused
For Our Employees:  Earn respect by treating each and every employee fairly
For Our Vendors: Always be fair and honest in our dealings