We all love gifts and surprises. However, roaming around the market to find the perfect gift is quite tiresome. Giftease is one of the India’s leading online gift destinations. The online store brings a variety of gift options in Home Décor, Jewelry, Fashion, Gadgets, Books, Toys and more. Founded in Feb 2012, by Ashish Chandani and Vivek Mathur, we aim to make gifting exciting and easy. With its headquarters in Pune, we currently deliver to over 5000 locations across India. Experienced professionals lead Giftease from eCommerce and technology industry. We are committed to offering only selected items, which meets quality standards, and to deliver delight to the recipient. Giftease takes special care in gift packaging and prompt deliveries, ably supported by a quick responsive customer care team.
Presently, 15,000+ customers visit the website daily with 150+ Shipping’s every day. We help our customers in finding an appropriate gift for the occasion, recipient and budget. Allows them to choose the date when they want their gift delivered. We also have a wide range to select from gift wrapping option. Our 15-day exchange policy if the recipient did not like the gift is our special and unique gift for our customers. Giftease not only gives you gifting options but also enables customers to set reminders for important occasions, and set up a gift registry.
Ashish Chandani (CO-Founder and COO of Giftease.com), with an experience of 15 years in Hospitality and Retail. Mr. Chandani handles the Sales, Marketing, and Customer services division. He is responsible for driving corporate and operational strategies. Vivek Mathur is the CEO at Giftease and is an alumnus of Faculty of Management Studies, Delhi University with 20 years experience in leading organizations. He has an expertise in Strategy Consulting, Retail strategy, Business and Growth Strategy, M&A evaluation and online retail.
Giftease relies on Online Advertising; we use online tools such Social Media. Giftease differentiate itself by providing Fixed Date deliveries, exquisite gift-wraps and Exchange choices. “How we deliver the experience of gifting is ultimately what will differentiate us from much larger, mass e-commerce players, and hence the passion to acquire new customers, and delight customers each time, is crucial.”, says Ashish Chandani, founder and COO.
As for challenges, Vivek explains, “It has been a very exciting journey so far, with challenges & celebrations in equal measure. Of course, as a startup, one of our key challenges at this stage is to build a strong, customer-focused and talented team, which is committed and passionate about delivering delight to every customer. How we deliver the experience of gifting is ultimately what will differentiate us from much larger, mass e-commerce players, and hence the passion to acquire new customers, and delight customers each time, is crucial.” He further adds, “We are investing across the business- in technology to improve the customer experience, in marketing, to build awareness & trial for giftease.com; adding to our range, streamlining operations etc., and we hope that these shall enable us to become the choice for sending a gift to anyone, anytime”.