HealthCARE Express Purpose Statement

HealthCARE Express exists to serve our communities by creating a WOWZA! Customer Experience, while developing a legacy of leaders along the way!
So what is a WOWZA! Customer Experience?

At HealthCARE Express, we understand there are universal things people dislike about having to get medical care.  That’s why we’ve implemented things like:

   Walk-In Convenient Hours
   …so you don’t have to wait for an appointment!
   On-Line Check-In
   …so you don’t have to sit in the waiting room!
   Walk-In Call Backs
   …so you can wait at home or run errands if we’re busy upon your arrival!
   Beverage Bar & Bottled Water
   …so you’re comfortable during your visit!
   Music Playing & New Magazines
   …so you always feel welcome!
   On-line Chat
   …so you can get your questions answered now!
   On-Line Bill Pay & Insurance Education
   …so you’re not confused navigating insurance and payments!
   E-sending Prescriptions to the Pharmacy
   …so you don’t have to worry about losing your prescription!
   Free Wi-Fi
   …so you can work or entertain yourself on your mobile devices at top speeds!
   Kid’s Play Area and Specially Decorated Pediatric Rooms
   …so your children enjoy coming to the doctor and are entertained, too!

Our Team Is Committed To…

   Treating you like an extension of our family
   Providing personal attention
   Delivering excellent customer service
   Assisting you in understanding your medical bills (even if they’re not from our clinic)
   Ensuring your visit takes place in a welcoming and comfortable environment
   Working to provide minimal wait times
   Treating you with compassion and respect

In other words, the HealthCARE Express team is trained to offer you a positive experience that is unlike anything you’ve experienced at other healthcare facilities.