About

Headsets911 offers three training seminars to help 911 Dispatchers cope with stress.  1) Stress and the Dispatcher - Surviving the Console - helps identify specific stressors 911 Dispatchers face on the job, teaching them about the link between the mind and stress, the behavioral matrix, plus other stress and coping techniques.

Getting Along with Co-Workers - helps to identify specific interpersonal communication issues 911 Dispatchers face on the job.

So Now You're a Supervisor - helps new and even seasoned 911 Dispatch Supervisors, giving them the skills they need to lead effectively.