About |
InterProse is a SaaS software company, the flagship product is ACE, a web-based software platform built from the ground up on Amazon Web Services (AWS). ACE combines intelligent workflow automation, embedded compliance controls, and real-time business intelligence tools to empower organizations to manage debt portfolios with greater efficiency and oversight.
Key platform capabilities include:
AI integrations: Powerful, included, LLM AI integrations are built into digital communications and back-office automation tools.
Omnichannel Consumer Engagement: Native text, email, chat, letter, and voice integrations—backed by AI-assisted tools like the RAINMAKER virtual agent for 24/7 communication and payment processing.
Workflow & Process Automation: Configure business rules to automate account actions, data scrubs, communications, and client servicing tasks without manual intervention.
Data-Driven Insights: Integrated dashboards and KPI reports for collectors, managers, and clients, with portfolio-level views and drill-down account detail.
Third-Party Integration Ecosystem: Open API architecture enables seamless integration with payment processors, credit bureaus, skip tracing vendors, legal networks, and more.
Built-In Compliance Features: Support for Regulation F, PCI DSS, HIPAA, VPAT, and SOC 2 through consent management, audit trails, and access controls.
AI-Powered Productivity
ACE integrates advanced AI capabilities through its RAINMAKER suite—delivering intelligent response suggestions for agents, auto-handling of inbound consumer inquiries, and automation of back-office decisions. These tools help agencies scale collections, reduce call volume, and ensure consistent compliance in every interaction.
Client-Centric Support
InterProse is known for its responsive U.S.-based support, ongoing system enhancements, and a strong culture of transparency and collaboration. Clients have access to a searchable help center, live chat with support specialists, documentation, and regular product updates.
Recent Developments
In December 2025, InterProse announced the acquisition of Beam Software, a provider of collections software tailored for debt buyers and servicers. This strategic expansion allows InterProse to serve a broader range of ARM use cases and provide tailored technology for every stage of the recovery ecosystem—from purchasing to litigation to post-judgment recovery.
Leadership
Led by CEO Kyle Nelson, InterProse’s executive team brings decades of experience in ARM operations, compliance, software engineering, and enterprise SaaS. The company is privately held and has grown steadily through its focus on long-term partnerships, technology innovation, and secure, scalable cloud delivery.
Contact
Website: www.interprose.com
Email: info@interprose.com
Headquarters: Vancouver, WA
Industries Served: Collections, Financial Services, Government, Legal, Healthcare, Education