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Management consulting firm is an organization that helps businesses or companies to improve their performance by analyzing their existing problems and developing plans for the improvement. The very first management consulting firm was established in year 1909 by Arthur. D. Little, a MIT professor. Since then a number of management consultancies have been formed especially after period of Second World War when various tools and approaches defining the field of strategic management were discovered thus setting the base for many consulting firms to thereby follow.

The management consultants are often approached by the organizations for external advice regarding the business problems or to get access to the specialized expertise of the firm to solve those problems. These consultancies can provide services like enterprise risk management, business continuity and disaster recovery management, service management, call centre management, help desk management, customer support services and information security services for better management of the businesses. Most of these firms also offer coaching and training courses like business continuity and risk management course, certified help desk manager course, course on IT contracts and IT service level agreements, business continuity and service level agreements courses etc to train individuals for business management.