Since its incorporation in December 2003, Magnoware has been innovating in help desk technology through web-enabled work order and ticket tracking, Active Directory integration, network & workstation auditing and email-to-ticket conversion. The company now services clients from all over the world in a diverse range of industries, including bakeries, video game developers, educational institutions, telecommunications firms and more.

The DataTrack System is a powerful service and support management system designed for helpdesks, call centers, software development teams and IT departments. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an affordable, all-inclusive solution for organizations of all sizes and types.