About

MaxxoMedia is a publishing and consulting company based in Huntington Beach, California, focused on helping leaders excel in customer experience and accountability. As the publisher of the Decoding Customer Experience (DCX) Newsletter and Podcast, MaxxoMedia delivers analysis, commentary, and curated insights on CX trends, tools, and reports—helping professionals make smarter CX decisions in under 10 minutes. The company also publishes 365 Days of Accountability, its companion journal, and The Accountability Team Handbook. Through DCX Acceleration Coaching and CX consulting, MaxxoMedia supports executives with strategy, digital transformation, and leadership growth to drive lasting business impact.