MilkyWay thrives to develop easy-to-use tools to improve the professional lives of users. We help experts to reach their goals when visualizing, analyzing and optimizing the experiences, services and activities of customers. This start-up launched their first global platform in April of 2018 in the field of Customer Journey Mapping. In December 2018 MilkyWay D-Sign Factory acquired Contextmapp, the innovative platform for qualitative research.