Our high caliber staff with long years of experience and expertise in the tourism and hotel fields has developed the company aiming at becoming your “Mauritius-One-Stop-Shop” by:
1. Dealing with hoteliers to contract the best rates and conditions. We have a long-standing & strong Partnership with the major hotels that guarantees the best deals, quality and tailor made services to match your clients’ needs.
2. By providing all relevant services –Hotel Reservation ranging from low budget, self-catering units to exclusive deluxe hotels as well as villas at competitive conditions, Ground Handling & Transfers.. We also manage your allocation, provide extra allocation and shorter release period according to your specific needs in order to increase both sales & competitiveness in the market. Update you regularly on the latest news/availability forecasts and last minute deals in hotels.
We are also experienced in managing Tour Operator’s Extranet (allotment, rate loading, close sales, special offers updates etc...)
Our answering time standard of procedure is within 24 hours maximum.
3. Helping you develop and/or increase your exposure in terms of image (uniformed staff, fleet of cars bearing your company’s logo, panels in hotels, sales kits, etc…)
4. Providing general assistance to your clients which starts straight from arrival with our dedicated team at the airport . Courtesy visits and information meetings are conducted by our Hotel Representatives who are fluent in both English, French as well as a third international language (German, Spanish, Italian, Russian …) Our team is here to assist your guests with the reconfirmation of tickets, organization of departure formalities , information meeting with customized services including welcome and departure message.
5. My Holidays offers a fleet of vehicle of quality so that Comfort is equal to Safety.
Driven by our bilingual and experienced drivers, different types of transfers are offered.
All our vehicles are air-conditioned and equipped with telephone or radio
Private car transfers ( medium to large air-con cars)
3 Premium Club transfers (BMW/Range Rover/Mercedes)
Helicopter transfer (Air Mauritius)
6. Giving access to your clients to the widest range of excursions for all interests, cruises, nature tours, outer island trips.
7. Assuring you of a multilingual staff (English/French/Russian/German/Italian/etc…) as/when necessary. Local assistance, on a 24h service.
8. Airport counter and dedicated airport staff (assistance for arrival and departure)