About |
Okareo is an AI agent testing and evaluation platform built for teams shipping voice and text agents into production. Founded by Matt Wyman and Boris Selitser, Okareo helps engineering, product, and quality teams answer the question that blocks most agent launches: what will actually happen when real users show up?
The platform's core idea is simulation. Instead of hand-writing brittle test scripts, teams define synthetic users - "drivers" - with goals, personalities, and context, then turn them loose on the agent. These synthetic users hold full multi-turn conversations, push on ambiguity, change their minds, get frustrated, and go off-script the way real customers do. Run an unlimited number in parallel and the edges surface in minutes rather than after a bad support ticket. One customer found 47 edge cases across their twelve happiest paths on the very first run.
Okareo treats voice as a first-class citizen, not an afterthought. Voice agents can be tested across 30+ languages and dialects under realistic audio conditions - background noise, crosstalk, clipping, interruptions - so teams learn how their agent behaves in a moving car or a noisy call center before a customer does. Audio, transcripts, and full execution traces land on a single synchronized timeline, giving engineers, designers, and QA one shared surface to debug on instead of three disconnected tools.
Evaluation is where simulated conversations become decisions. Okareo combines LLM-judge evaluation, deterministic and symbolic checks, and audio-specific metrics so teams can score behavior on the dimensions that matter to their business - task completion, tone, policy adherence, latency, hallucination, escalation quality. Those evaluations plug directly into CI/CD, letting teams gate pull requests on conversation quality the same way they gate on unit tests. Agent behavior stops being a subjective debate and becomes a measurable, enforceable standard.
The loop closes in production. Okareo monitors live agent traffic, surfaces error patterns and behavioral drift, and converts real production failures back into reusable test scenarios. Every incident becomes permanent regression coverage, so the same class of failure does not ship twice. Over time, the test suite reflects the actual shape of a company's user base rather than what its engineers imagined at design time.
Okareo works alongside the stack teams already use, with integrations spanning Anthropic, Cohere, CrewAI, Fireworks AI, Groq, Hugging Face, Google Cloud, GitHub, and CircleCI. It fits both fast-moving startups shipping their first agent and global enterprises operating agents at scale; customers include Geico, Salesforce, and Achieve.
As AI agents move from demos to revenue-critical systems handling support calls, sales conversations, and regulated workflows, reliability becomes the constraint on adoption. Okareo exists to remove it - giving teams the confidence to ship agents faster, catch the failures that matter before customers do, and prove that what they released actually works.
Learn more at okareo.com.