Founded in Lafayette, LA in 2009, Proactive Tek's mission is to provide low cost, enterprise level IT services and solutions to small and medium size businesses (SMB's). Our main objective is to maximize uptime for business without them having to make large investments in hardware, software, and support -- while keeping them on the cutting-edge of technology. WE HAVE MADE IT POSSIBLE for many of our clients!
Our portfolio of services includes technology monitoring and management, end-user help desk, data backup and business continuity solutions, online / internet marketing, hosted services, and voip solutions.
We deliver an ongoing proactive, contractual service outsourcing the IT management process measured by a level of performance based on consistency & improvement over time at flat, scalable rate. Out of necessity, we must go that extra mile to proactively manage, secure and improve your network to keep IT disasters at bay.
Proactive Tek started out like most computer shops; performing Time & Materials services which are in-efficient for both customer and provider. This type of service is non-recurring, making it in-secure, and can be extremely costly to customers when needed.
After some time, we started focusing on providing ongoing, proactive, contractual service; outsourcing the IT management process measured by a level of performance based on consistency & improvement over time at a flat, scalable rate. Our clients enjoy a fixed monthly fee that never fluctuates regardless of how many service calls or problems. We can only profit when our customers don't face IT disasters. Out of necessity, we must go that extra mile to proactively manage, secure and improve customer networks to keep IT disasters at bay.