RC Envy was founded with a simple premise in mind - to provide a wide selection of top quality RC aircraft, vehicles and accessories, while offering unparalleled customer service and support. We started out small selling items at local meets and some on-line. We are always growing and looking to add new products. Our goal is to provide our customers with the direct customer support typically found at a local hobby store, while offering a greater breadth of products, more on-hand inventory, and the convenience of shopping 24/7. We know there are a large number of online stores selling RC products, but we also know that many are missing the mark when it comes to customer service. At RC Envy we still believe in the traditional mantra that the “customer comes first.” We stand behind every product we sell and will always attempt to resolve an issue to ensure the satisfaction of our customers.
At RC Envy our mission is to deliver the industry’s best products, at a competitive price, while serving the needs of our customers. To support this mission we focus on continuous improvement in the following three areas:
- Customer Satisfaction - Believing customer delight is paramount, offering support to our customers through the entire customer relationship lifecycle including presales, post sales, and ongoing issue resolution.
- Quality - We believe in quality versus quantity. With extensive manufacturing and sourcing experience, we travel globally culling through hundreds of suppliers to seek out only the finest quality products. We research and/or personally test every product we sell to ensure you are getting the best possible product for your money.
- Innovation – Part of the enjoyment of Radio Controlled models is building, flying driving new model designs or making improvements to existing platforms.
- We work with designers and our manufactures to bring you exciting new products on a regular basis. We also work with top quality parts and accessories companies to offer the latest in electronics and other innovative RC components.
We are honored that you have taken the time to visit our site and given us the opportunity to earn your business. If there is any way that we can serve you better or if you have any suggestions for our company, please e-mail us and send us your feedback.