About

Recapito develops practical AI communication and automation solutions designed to help businesses improve customer service and handle everyday communications more efficiently.

Its CallPlan service is an AI receptionist and phone answering solution for businesses. CallPlan uses conversational AI to answer incoming calls, respond to common customer questions, collect caller information, assist with appointment scheduling and requests, transfer calls when appropriate, and provide coverage when employees are busy or the business is closed.

CallPlan can be configured with information specific to each business, including services, hours, staff, policies and other information customers frequently request. This allows the AI phone agent to provide responses relevant to the individual business rather than functioning as a generic answering system.

CallPlan is designed to complement existing staff by handling routine phone interactions while allowing employees to focus on customers and work that requires their direct attention.

Businesses can learn more and start a 14-day trial at callplan.recapito.io.