About

Service Box is a repair-first appliance aftercare specialist, committed to helping households and businesses extend the life of essential equipment while reducing unnecessary waste. Instead of encouraging costly replacements, our nationwide network of qualified engineers focuses on delivering fast, reliable repairs with genuine parts, ensuring appliances remain in service for longer.

We cover a wide range of domestic and commercial appliances including boilers, heat pumps, washing machines, fridge freezers, ovens, and more. Our straightforward protection plans offer peace of mind by covering call-out charges, labour, and replacement parts, with up to £2,000 per repair. Customers also benefit from annual boiler servicing, 24/7 breakdown support, and transparent pricing.

Sustainability is central to our mission. The UK generates over 1.5 million tonnes of electrical waste each year, much of which could be avoided through repair. By prioritising repairs, Service Box helps reduce landfill, cut carbon emissions, and support the transition to a circular economy. We also now offer full heat pump services – including installation, maintenance, repairs, and protection plans – to help households and organisations reduce energy bills and meet net-zero targets.

With an ‘Excellent’ 4.7-star Trustpilot rating and partnerships with major manufacturers, Service Box has earned a reputation for fairness, quality, and reliability. Customers value our fast response times, nationwide coverage, and customer-first approach.

Our upcoming mobile app will further streamline appliance care by allowing customers to book and track repairs, manage service plans, and access troubleshooting support directly from their phone.

Service Box is here to keep the things that matter running smoothly, saving customers money and protecting the planet at the same time.