Talkdesk is modern call center software for enterprises of all sizes. It integrates with business tools like Salesforce, Zendesk, Desk.com, Highrise, SugarCRM, Olark and others to show comprehensive information about the caller as the phone rings. When a call is finished, Talkdesk automatically populates the call recording, metrics and disposition codes into all integrated business tools. Talkdesk also provides real-time and historical reporting, call monitoring, telephony and a built-in CRM so agents and managers can make data-driven decisions based on comprehensive information. No phones, hardware, coding or downloads required. Talkdesk works from anywhere - all you need is a computer and internet connection. Benefit from data-driven customer interactions with Talkdesk.