About

Bangalore, India - [Date] – Singularium Technologies, an AI-first innovator, today announced the launch of STEPZERO, a groundbreaking AI-powered platform set to transform the landscape of ITeS, KPO, and BPO operations. By addressing critical limitations in existing workflow solutions, STEPZERO empowers firms to achieve unprecedented levels of efficiency and cost savings in their back and middle office processes. Launch of STEPZERO represents a significant milestone for the company that has focussed on customer centric R&D and use of artificial intelligence to help clients transform traditional business processes into ‘’SMART’’ processes. Previously utilized as a captive platform within Singularium, STEPZERO is now being made available to its clients worldwide. This release marks a significant opportunity for firms looking to modernize their operations and achieve AI-driven efficiency. The company also unveiled its expansion plans to tap into North America and Europe markets as well as launch a unique offering to cater to the fast growing Global Capability Center(GCC) segment in India.

The Challenge

Traditional low/no-code workflow platforms have struggled to meet the evolving needs of modern businesses, particularly in areas such as accounts payable automation, identity verification, product cataloguing, and content operations. These existing solutions often restrict users to form-based interfaces, support only linear workflows, and lack effective task prioritization capabilities.

Introducing STEPZERO

STEPZERO, developed by Singularium, represents a quantum leap in workflow management. This custom platform has been meticulously designed to overcome the limitations of current systems, offering a flexible and highly efficient solution for ITeS, KPO, and BPO firms.

"STEPZERO is not just an incremental improvement; it's a complete reimagining of how AI can enhance back and middle office operations," said Sudhir Sekharan, CEO of Singularium. "We've created a platform that adapts to the complexities of real-world processes, enabling businesses to achieve remarkable gains in speed, accuracy, and cost-efficiency."

Key Features

- Advanced Workstation Design: STEPZERO's innovative workstation feature significantly boosts productivity by allowing the creation of screens capable of handling multi-modal inputs for human interaction.

- Flexible Workflow Management: Unlike traditional platforms, STEPZERO supports non-linear workflows, enabling complex, real-world process management.

- Integrated Gig Economy: The platform provides access to gig workers who can be deployed as humans-in-the-loop (HITL) for executing microtasks, ensuring scalable labor according to demand.

- Robust Quality Control: Built-in mechanisms guarantee highly accurate outputs, critical for firms relying on precise data processing.

- Seamless Integration: STEPZERO's modular architecture allows for easy integration with a wide range of third-party services and applications, including Freshdesk, Salesforce, Oracle, HubSpot, ChatGPT, and Azure/AWS cognitive services.

Proven Results

Singularium's implementation of STEPZERO has already demonstrated remarkable results:

- Daily handling of USD 3-5 million worth of purchase transactions
- Editing of over 2,000 images per day
- Cataloguing of 100,000 to 200,000 products daily

"Our clients, including several Indian unicorns, have reported a tenfold increase in process speed and cost savings exceeding 60%, all while significantly enhancing output quality," noted Siddharth Parthasarathy, co-founder of Singularium. "STEPZERO isn't just about automation; it's about intelligent, adaptive workflow management that evolves with your business needs."

 About Singularium

Singularium is an innovative AI-first company that seamlessly combines AI and human agents to deliver highly accurate business outcomes. Our focus areas include:

1.     Business Process Management-in-a-Box: AI powered by a Human-in-the-loop approach to unlock efficiencies in business processes for internet businesses.
2.     STEPZERO Platform: Helping Global Capability Centers, BPOs, and KPOs reimagine processes using AI for improved efficiency.

For more information about how STEPZERO can transform your operations, visit https://www.singularium.in or contact info@singularium.in.

Media Contact:

Siddharth Parthasarathy
Singularium Technologies, Bangalore, India
Email: info@singularium.in