SOS Consulting LLC

You didn't start your manufacturing business to spend your days fighting fires.
SOS Consulting helps founders, owners, and operations leaders at small and mid-size U.S. manufacturers move from daily firefighting to a business that runs — and grows — without you in every decision.

Most consultants specialize in one lane: either the operational side (process, quality, efficiency) or the people side (leadership, culture, teams). Founder Susan O. Schall, Ph.D., built her career doing both — 30+ years in technical and operations leadership roles at companies like DuPont, GE Lighting, and Kodak, generating $250M+ in combined savings and growth — and brings that same integrated approach to smaller manufacturers who don't have a corporate bench to lean on.

Our work is built around six essentials that separate organizations that last from organizations that don't: cohesive leadership, strategic clarity, communication, process thinking, statistical thinking, and human relationships. Through our COMPETE Program, Daily Process Improvement roadmap, Essential Leader Coaching, and team,leadership and continuous quality improvement workshops, we help you build clarity on where you're headed, a plan to get there, and a next generation of leaders who can carry it forward.

We work with manufacturers, higher education and non-profits across the US — because a healthy business should mean a healthy family and a healthy community, too.

Curious where your organization stands? Take our free Organizational Health Check: https://forms.gle/6Ru3WB9iVEdgEKM68

SPECIALTIES
- Manufacturing Consulting
- Small and Mid-Size Manufacturers
- Operational Excellence, Process Improvement
- Leadership Development
- Organizational Health
- Team Building
- Strategic Planning
- Continuous Improvement
- Meeting Facilitation
- Everything DiSC
- Six Types of Working Genius
- Leadership Coaching