About

SPRYT is an innovative healthcare technology company focused on transforming how patients interact with healthcare services, particularly around appointment management and adherence. Headquartered in Ireland, SPRYT aims to tackle the operational inefficiencies that often burden healthcare systems by reducing no-shows, improving patient engagement, and freeing up valuable time for care teams.

At the core of SPRYT’s solution is Asa, an AI-powered virtual receptionist designed to interact with patients just like a human receptionist would—via familiar messaging platforms such as WhatsApp, RCS, and SMS. Patients can manage their appointments, make payments, receive reminders, and even ask questions about their healthcare needs, all from their mobile devices, at any time of day, in their preferred language.

Asa is not just a scheduling tool—it uses predictive analytics to anticipate and reduce missed appointments, which is a major challenge in healthcare systems worldwide. By understanding patient behavior, Asa helps ensure that more appointments are attended, leading to better health outcomes, less strain on healthcare resources, and cost savings for providers.

The platform is designed with flexibility in mind, offering features like the ability to manage appointments for family members or dependents, get directions to healthcare facilities, and add appointments directly to personal calendars. The convenience of out-of-hours appointment booking is a major draw for patients, with 15% of bookings on the SPRYT platform occurring outside of typical office hours, meeting a critical demand.

In its North Central London pilot, SPRYT has demonstrated its impact with over 10,100 patients on the platform and 5,700 engaged with Asa, resulting in a 260% increase in patient engagement compared to traditional methods like phone calls, SMS, and letters. Patients have responded positively, particularly valuing the ease of use and convenience, though further efforts are needed to raise awareness of Asa's full capabilities, such as its ability to answer patient questions.

By simplifying the appointment management process and enhancing patient communication, SPRYT is positioning itself as a key player in the healthcare tech space, helping to save time, lives, and money for healthcare systems worldwide.