About |
Retail Store Operations represents the point where a retailer’s brand is delivered to the “brick and mortar” consumer, but also represents the single largest controllable expense for a retailer, primarily in the form of labor. Further, any store expenditure on technology, training or other initiatives is a large expense, as it must be scaled to the number of stores that a retailer has. This leads to a natural conflict of intent, as Retailers strive to control or reduce costs while maintaining high expectations regarding brand execution at the stores, without necessarily providing the stores with the tools to do so.
We are the silent coach of Retail Operations, helping them remove the “noise” and create a culture of accountability by providing them with the tools and information they need to be successful in delivering the brand’s in-store experience. We put the right people on the floor at the right times, and provide them with the visibility and clarity necessary to maximize on the opportunities walking through their door. Our speed to benefit is incredible, with an ROI measured in weeks, and our client list includes some of the best known retailers in the industry - we have installations in 17 countries and 8 languages.