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SERVICE 800 has been providing resources and designing programs to assess customer Experience for over 25 years. The SERVICE 800 methodology delivers the accurate metrics you need in over 30 languages around the world.
Improve retention rates and Customer Success with CFN Insight™, the only next-generation Journey Mapping solution that enables employees to easily identify customer pain points and take action to optimize the Customer Experience.
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value.