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DSPress Ltd
DSPress is an independent publisher located in the United Kingdom. DSPress books are concise, packed with information, occasionally amusing and provide a good, informative read at a realistic price.

Sherry Bevan Consulting Ltd
IT consultancy business which provides advice, support and coaching on service management, customer service, internal communications and change management. Owner Sherry Bevan has more than 25 years experience in the professional services sector.

AGIOS3
AGIOS3 fuels innovative, rapid, low-risk, cost-efficient, solutions focused on people, process, technology and management standards firmly rooted in the industry best practices of ITIL, CoBIT, CMMI, Six Sigma, and ISO standards.

High 5 Software
High 5 Software makes Service Management Enterprise™ (SME) software that synchronizes field and office operations so employees can focus on creating value for customers and growing and protecting revenue. SME fully synchronizes with QuickBooks.

Metrix
Metrix software applications enable profitable service management through powerful customer support, field service, scheduling, warranty, reverse logistics and mobile solutions.

ICCM Professional Services
ICCM Solutions provide turnkey solutions for the simplification of complexity in IT Service Management environments, built on Business Process Management (BPM) Architecture. ICCM was named Gartner ‘Cool’ Vendor in 2010.

Service Managment Specialist
Kirk is a fully qualified ITIL Master and Principle Consultant at Service Management Specialists, specializing in developing and implementing Best Practice Enterprise Operating Frameworks that work.

K2 Solutions Group, Inc.
K2 Solutions Group, Inc. is a Service Management (ITSM) enablement firm specializing in the transformation of data into actionable information by leveraging the implementation and efficient operation of Configuration Management Systems (CMS).

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