Tom is president of Tom Borg Consulting, LLC. He is a business growth specialist and author. He and his associates show their clients how to maintain an increasingly productive and profitable business or organization.
Since 1982, they have worked with businesses and organizations and helped them to run institutions that are more successful. He works with the management, team leaders and team members to develop their performance potential.
His client list includes organizations such as, Automotive Industry Action Group, Chrysler Corporation, Greko Printing & Imaging, Fox Hills Golf & Banquet Center, Quicken Loans, National Roofing Council, Rofin-Sinar, Evans Distribution Systems, Detroit Metropolitan Airport, Eastern Michigan University, Walbridge Aldinger, Detroit-Windsor Tunnel, National Association of Accountants, Pulte Homes and many small businesses and other organizations.
Over the span of his speaking career, Tom has trained thousands of his program participants in Canada, Saudi Arabia and throughout the United States.
He is author of the books:
• Making Service Count
• How to Keep a Positive Attitude in a Sometimes Negative World.
• The 5 Biggest Customer Service Mistakes Small Business Owners Make and What to do About Them
He is author of the special reports entitled:
• The 13 Fatal Mistakes Small Business Owners Make and How to Avoid Them
• How to Profitably Attract & Retain More Customers for Your Small Business
He is the author of the DVD and dual workbook training system for 16-24 year old employees entitled:
Simple Strategies for Customer Service
He has appeared on Michigan Entrepreneur TV, the Small Business Association of Michigan radio show and many other local radio and television shows. His articles have been published in 47 countries and have also be printed in publications such as Crain’s Detroit Business, the Detroit Free Press, and national publications such as the Service Edge, Marketing for Success, Customer Service Manager Magazine, Corp Detroit Magazine, Pallet Central, Michigan Green Industry Association’s, The Landsculptor Magazine, Office Line Magazine, Michigan Retailer magazine and the Small Business Association of Michigan’s bimonthly Focus magazine and is a regular contributor to their blog.
Tom has a Bachelor’s Degree in Administration and a Master’s Degree in Educational Leadership from Eastern Michigan University.
You can reach Tom at: 734-404-5909, email him at: firstname.lastname@example.org or visit his website at www.TomBorgConsulting.com