About

TravConsult began operating in Australia  in February 2002; led by husband & wife team, Trevor Lee and Lilly Choi-Lee.

TravConsult specialises in helping businesses maximize service quality in order to increase sales to their international customers.

TravConsult creates and facilitates dynamic and interactive workshops, training & coaching programmes that empower participants with the necessary cross-cultural skills & knowledge to successfully interact with, look after and sell to, their international customers.

TravConsult’s clients include leading casinos, 5 star hotels, resorts, airports, retailers, tour operators, attractions, wineries, catering companies, real-estate developers, local, state and national tourism organizations.

TravConsult won the GOLD AWARD for Service Quality and Human Resource Development at the Chinese Tourists Welcoming Awards held at the China Outbound Travel and Tourism Market  in Beijing, in 2008.

TravConsult was presented with the inaugural China Outbound Tourism Quality Label in London in December 2008.

TravConsult founders, Trevor Lee and Lilly Choi-Lee, are members of the invitation-only China Outbound Tourism Experts Network consisting of 20 academics and tourism consultants from China, Hong Kong, Germany, the United Kingdom, the USA and Australia.

TravConsult has developed tourism industry-specific blogs http://www.travconsultchina.blogspot.com and http://www.travconsultindia.blogspot.com which receive readers from around the world; Japan & Korea blogs coming soon.

For more information, please visit www.travconsult.com.au .