About |
Zona AI is an all-in-one AI Agent platform built specifically for
Indonesian SMEs (UMKM). Developed by PT Azzam Digital Network and
headquartered in Pekalongan, Central Java, Zona AI helps small and
medium businesses automate customer conversations, send personalized
broadcast promotions, and manage sales — all without technical setup.
WHAT ZONA AI DOES
Zona AI provides smart AI Agents that respond to customer messages
24/7 with natural, empathetic language — capable of upselling,
cross-selling, processing payments, scheduling appointments, and
handling complaints just like a professional sales agent. Unlike
basic chatbots that follow rigid scripts, Zona AI adapts to complex,
dynamic conversations with strong contextual understanding.
KEY FEATURES
- AI Agent: Automated 24/7 customer replies with human-like language
- Broadcast Blast: Send mass promotional messages with per-contact
personalization (AI Context Blast)
- CS Rotator: Distribute incoming chats across multiple agents
- Invoice Generator & POS: Manage transactions directly from dashboard
- Real-Time Analytics: Monitor sales performance and customer behavior
- Lead Management: Store and manage up to 999,999 customer contacts
- Omnichannel Dashboard: All channels managed in one workspace
- WhatsApp Official: Verified Meta Partner — no risk of number blocking
BY THE NUMBERS
- 7,000+ active users across Indonesia
- 20+ million conversations automated by AI
- 96% user satisfaction rate
- 70x more cost-efficient than hiring full-time human CS
- Active in 5 minutes — no technical background needed
PRICING
Zona AI offers six subscription tiers to fit every business scale:
- Basic: IDR 50,000/month — 1 WhatsApp number, 1 AI Agent,
500 contacts, 1,000 smart replies
- Growth: IDR 100,000/month — 2 numbers, 2 AI Agents, 3,000 contacts
- Pro: IDR 150,000/month — 3 numbers, 3 AI Agents, 10,000 contacts
- Elite: IDR 200,000/month — 6 numbers, 6 AI Agents
- Ultimate: IDR 750,000/month — 20 numbers, 20 AI Agents,
unlimited contacts
- Custom Enterprise: Fully configurable, unlimited scale
14-day free trial available for all new users.
LEGAL & COMPLIANCE
Zona AI is officially registered with PSE Komdigi (Indonesia's
Ministry of Communication — Private Electronic System Provider)
and is an Official Meta Business Partner, ensuring data security
and full regulatory compliance.
ABOUT THE COMPANY
Founded in 2025 by Muhammad Tita Muazam (Founder & Chief Innovation
Officer), PT Azzam Digital Network operates from Pekalongan, Central
Java, Indonesia. The company's mission is to democratize AI
technology for every Indonesian SME — regardless of size or
technical background.
"Every business, no matter how small, deserves access to smart
technology." — Muhammad Tita Muazam, Founder
Website: https://zonaai.space
Contact: https://zonaai.space/contact
Instagram: @zonaai.space