Founded in 1982, InfoCision Management Corporation is the second largest privately held teleservices company and is a leader in customer care services, commercial sales and marketing for a variety of Fortune 100 companies and smaller businesses. InfoCision is also a leading provider of inbound and outbound marketing for nonprofit, religious and political organizations. Headquartered in Akron, Ohio, InfoCision operates 30 call centers at 12 locations in Ohio, Pennsylvania and West Virginia and close to 4,000 employees.
Quality Solutions for Every Market
As a leading provider of call center solutions, we focus on quality assurance and regulatory compliance and take pride in providing every client with the highest possible return on investment. We serve many verticals from technology to health care to financial services and telecommunications. No matter what market, we help establish brand, build customers, create marketing strategies and integrate teleservices into the marketing mix.
Cutting Edge Solutions
InfoCision’s investment in state-of-the-art technology translates to a higher ROI for our clients. Staying ahead of the curve in the ever-evolving field of direct marketing is crucial. The days of mass direct marketing are over – we’re in an age where technology is bringing business and customers closer together. The future is highly personalized, highly targeted communication, and we are continually investing in CRM solutions like Business Intelligence, PURLs, on demand variable printing, chat, web; all which can be used as part of a multichannel effort.
The InfoCision Difference
“Commitment to Excellence” underscores our total and uncompromising commitment to quality and integrity. “Whatever It Takes” reflects our willingness to go above and beyond the call of duty. These two simple ideas exemplify what InfoCision is all about and are the principles by which we operate.
B2B and B2C marketing, inbound/outbound teleservices, fundraising solutions, customer acquisition, retention and care, business intelligence, product and fulfillment services, direct mail, creative services, multichannel solutions, regulatory compliance.