Service Tracking Systems (STS) is a front service technology solutions company designed to elevate customer service, increase productivity, minimize liabilities and enhance facility security.

Established back in 1995 by its founder and CEO, Kai Schuette, a computer engineer graduate turned parking professional, the company has grown into a nationwide and multinational organization, servicing a diverse group of clients in the parking, hospitality and front service industry.

The company’s strength lies not only in its cutting edge technology platform, but the highly experienced team of consultants, technicians, developers and administrative professionals behind it. Members of the STS team have over 70 collective years of extensive experience as owners, operators, and employees in front service technology sectors.

STS’s fully integrated product line includes proprietary first to market applications such as today’s high-tech valet parking management system, the first full-featured bell-desk management system, perimeter alert license plate recognition, access control and count systems.

STS now services over 400 clients across the United States, Canada, Australia and Dubai. Our clients include the most elite organizations in the continental US and extend throughout various industries including casinos, hotels, resorts, residential, commercial, medical centers, shopping malls, mixed-use complexes, airports, and more.