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With our IT support agreements, your business is guaranteed the highest level of IT systems reliability. Contact us TODAY to find out how we can guarantee this for your business too.
Market leader
The IT Department makes it 3 years in a row! Having won the Microsoft Small Business Specialist Award in 2007, 2008 and again in 2009, The IT Department has won the recognition of the industry for the highest level of service delivery, commitment, competence and capacity. As we only service businesses with fewer than 75 computers, you can rest assured that your business will be relevant to us and enjoy our focused attention. See our Awards here.
Amazing offer: Free server and software licenses
To celebrate our 3rd year in a row as Microsoft's Small Business Specialist of the year, we have developed the best ever deal for the Small Business. Have us do your IT Support services, and we will provide you with a server and network licenses at no cost! If you have more than 10 users on your network, contact us today and ask about our free network deal. Don't delay as this is a limited offer. See what's included in our Special Offer.
4 hour response times
You are assigned a primary and secondary IT support technician. That means that the technicians get to understand your business culture and preferences. As you are assigned a second technician, you are ensured of uninterupted service even if the primary technician is on leave. The bottom line is that your business will have access to dedicated resources and that your issue will be responded to within 4 hours.
Service Level Agreements: Guaranteed reliability
The IT Department offers a range of IT support service level agreements tailored to suit any business starting at around R3000 per month. Our most popular support services contracts provide for uncapped / unlimited support calls at a fixed price. By having us take responsibility for the reliability of your network, you will have peace of mind that everything possible is being done to ensure maximum reliability for your network and productivity for your staff. Compare our Service Level Agreement options here.
Outsourced IT
Are you looking for cost effective means of delivering world class reliability and productivity in your business. Businesses are seldom able to provide dependable and predicatble systems to their employees due to the specialized nature of skill required. Keeping technical staff trained and interested is a expensive and time consuming task. Few businesses have the structures or the energy requied to sustain such efforts. In addition to these issues, the actual implementation and maintenance of the infrastructure will require attention too. The IT Department has sensible and pragmatic Outsourced IT services available for businesses in Gauteng.