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Customer Service & Sales Training
ImpactLearning.com provides a broad line of customer service, sales, and language training to improve agent performance and enhance business outcomes.

BenchmarkPortal
BenchmarkPortal is the custodian of the Purdue University Center for Customer-Driven Quality database of contact center metrics, the largest in the world. Founded in 1995 by Dr. Jon Anton, it provides reports, products and services for contact centers.

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